I'm Jen Dolan. I’ve been working in the user experience / information architecture field for nearly 20 years, including 10 as a consultant to a wide variety of businesses.  I take seriously the trust and investment my teammates and clients give to me and, as an MBA as well, strive to deliver real value to the business.

Outside of my work, I’m a mother, wife, and avid reader, and I believe coffee makes everything better.


I’ve led large and small digital projects from start to finish, managed other team members, and have also been one of many UXers on a larger team. Coworkers, clients, and partners tell me they appreciate my depth of experience, can-do attitude and calm nature. 

These days, my preferred tools include Figma, Axure, Mural, Dovetail, and a variety of others that I employ depending on the project.

*For client privacy, some details have been intentionally obscured.  Please contact me for access to detailed work samples.

Healthcare on a mission
Streamlining, integrating, and delivering value for a top academic medical center.

University takes a user-centered approach
Putting the focus back on the needs of prospective students.

Demystifying homeowners’ insurance
Making a complex process easy for veterans and their families.