I don’t believe in a cookie-cutter approach to every project, or that if you simply go through a rote process, a great experience will be spit out at the end.  Rather, it’s important to take a careful look at each unique situation and prescribe only the methodologies that will deliver the most value.  

I’ve honed my own approach to time-tested UX methodologies, through a combination of experience, education and networking.  

Tools I use include:

  • Figma

  • Axure

  • Sketch

  • Mural

  • Optimal Workshop

  • User Interviews

  • User Testing

  • Maze

  • Dovetail

  • Condens

  • InVision

…and a variety of others that I employ depending on the project.

Methodologies I use include:

  • User & stakeholder interviews

  • Contextual inquiry

  • Workshops

  • Competitor/comparator reviews

  • Heuristic review

  • Research synthesis and reports

  • Personas & archetypes

  • Jobs to be done

  • Journey mapping

  • Card sorting / tree testing

  • Information architecture

  • Sitemaps

  • Wireframes

  • Clickable prototypes

  • Usability testing